Privacy Policy
Last updated: November 2025
1. Who we are
PrintPerfect
KvK (Chamber of Commerce) number: 50541072
Address: Smuldersweg 94, 5654 CC Eindhoven
Email: info@printperfect.nl
PrintPerfect is responsible for the processing of your personal data as described in this privacy policy.
2. Which personal data do we process?
We process personal data that you actively provide to us, that is collected automatically, or that arises when you use our services.
Data you provide when placing an order:
- Name
- Address details
- Email address
- Optional: phone number
- Images
- Ordered products
- Order history
- Account details (if you create an account)
- Login credentials (username + password)
- Order overview
- Preference settings
- Payment details
Payment information is not stored by PrintPerfect.
It is processed exclusively by our payment providers:
- Mollie
- Stripe
Contact details submitted through our contact form or via email:
- Name
- Email address
- Message content
- Automatically collected data
- IP address
- Browser information
- Usage data (e.g. page views)
- Marketing data
- Newsletter subscription
- Cookie and tracking data (Google Analytics)
3. Special categories of personal data
We do not process special categories of personal data.
Our services are accessible to minors. We advise parents to supervise online purchases made by children.
4. Purposes and legal grounds
We process personal data for the following purposes:
- Performance of the agreement
- Processing your order
- Shipping and delivery (PostNL, DHL, DPD)
- Customer service
- Creating and managing an account
- Legitimate interest
- Improving the webshop
- Statistical analysis via Google Analytics
- Fraud prevention
- Customer satisfaction analysis
- Consent
- Newsletter (only if you subscribe)
- Cookies and tracking (cookie banner)
- Legal obligation
- Administration (7-year retention requirement)
- Tax legislation
5. Sharing personal data with third parties
PrintPerfect only shares data when necessary for our services.
We have data processing agreements (DPAs) with all processors.
- Webshop & hosting
- Payment providers
- Mollie
- Stripe
- Shipping partners
- PostNL
- DHL
- DPD
- Analytics & cookies
- Google Analytics
Internal production (Print-on-Demand)
PrintPerfect produces all magnets in-house.
No customer data is shared with external production companies.
6. Cookies and tracking
PrintPerfect uses a cookie banner, allowing you to give consent for analytical and marketing cookies.
We use:
- Functional cookies
- Analytical cookies (Google Analytics)
- We do not use Meta Pixel / Facebook Pixel.
7. Retention periods
We do not store your data longer than necessary.
| Data | Retention period | Legal basis |
|---|---|---|
| Order and invoice data | 7 years | Legal administrative obligation |
| Account data | Until deletion | Consent |
| Contact form messages | 12 months | Customer service |
| Analytics data | 26 months (Google setting) | Legitimate interest |
8. Security measures
We take appropriate security measures, including:
- SSL/HTTPS
- Password hashing
- Secure database
- Access restrictions
- Regular software updates
9. Your privacy rights (GDPR)
You have the right to:
- Access your data
- Correct your data
- Delete your data (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
If you want to exercise any of these rights,
please contact us at: info@printperfect.nl
10. Complaints
If you are not satisfied with how we handle your data,
you can file a complaint with the supervisory authority:
Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
https://www.autoriteitpersoonsgegevens.nl/
11. Changes to this privacy policy
We may update this privacy policy.
The most recent version will always be available on our website.